Shipping policy

Delivery

We aim to deliver your purchase as quickly as possible, and we will issue you with a tracking number so that you can see exactly where your order is. All of our deliveries require a signature on arrival. If you have special delivery requirements, please email us at sales@lunadelpinal.com and we can try to accommodate them.

UK Deliveries - 1 to 5 Days

If your delivery address is in the UK, and you place your order before 12.00 GMT Monday – Thursday we can guarantee delivery between 1 to 5 days working days. All orders placed after 12.00 GMT or over the weekend, will be shipped the following working day.

Delivery to Europe - 5 - 7 Days

For deliveries to European destinations, your purchase should normally be with you in 5 to 7 working days.

Shipping Costs

UK - 1 to 5 Working Days : £7

Europe - 5 to 7 Working Days : £15

Rest of the world - £33

Taxes and Duties

If your order is being shipped outside of the EU then you may need to pay import customs or import duties once your order has reached your country. You'll be contacted to make the appropriate payment, and once paid, your delivery will be back on its way to you.

We recommend contacting your local customs office for current charges before you order, to avoid any unexpected charges.